24/7 : Our dedicated support team handles calls, messages, emails about anything and everything around the clock. Help with booking and payments, insight with local recommendations, guidance with check in/check out instructions.
Housekeeping service: Cleaning is an understatement when it comes to our operations. We have been sanitizing sheets and towels and all surfaces long before the world started cleaning up. Two person team of a housekeeper and a caretaker handles deep cleaning, maintenance and the order of the house.
Check-in/check out: Would like a warm welcome and a hand with the bags? We'll be there. Prefer remote check in? No hard feelings, we'll stand by online in case you need help.
Handymen: All our properties go through a long journey of a gut renovation and top of the line furnishings and fittings. We still have our full time handyman on call just in case.
SAFETY: Last but not least, safety. We do not rely on third parties for any service and work with local, dedicated employees we know and love. All properties are fitted with electronic locks and safety cameras for outdoor and common areas.
Real Estate Board of New York, Licensed by Department of State of New York